Terms & Conditions

Welcome to Lunavelle™. By accessing or using this website (https://en-us-lunavelle.com), you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please discontinue using this website.

1. Acceptance of Terms

By accessing this website, browsing its content, or purchasing Lunavelle™, you acknowledge that you have read, understood, and agreed to these Terms & Conditions as well as our Privacy Policy.

2. Product Information

Lunavelle™ is a portable bladeless cooling fan designed to provide convenient personal airflow and everyday cooling comfort. Product descriptions, images, specifications, pricing, and promotional offers are provided for informational purposes and may be updated or modified without prior notice.

We make reasonable efforts to ensure the information on this website is accurate, but we do not guarantee that all content will always be complete, current, or error-free.

3. Orders & Payments

By placing an order, you agree to provide accurate billing and shipping information. All payments are processed through secure third-party payment providers. We do not store complete payment card information on our servers.

4. Shipping & Delivery

Delivery times are estimates only and may vary depending on your location, shipping carrier, customs processing, weather conditions, or other circumstances beyond our control.

5. Returns & Refunds

Eligible purchases may be covered by the seller's return policy or money-back guarantee. Please review the applicable refund policy for complete eligibility requirements, return procedures, and time limits before requesting a refund.

6. Proper Product Use

Lunavelle™ should be used only according to the manufacturer's instructions. Users are responsible for operating the product safely and following all care, charging, and maintenance guidelines provided with the product.

7. Intellectual Property

All content on this website, including text, graphics, images, logos, icons, trademarks, and design elements, is protected by applicable intellectual property laws. No material may be copied, reproduced, modified, or distributed without prior written permission.

8. Third-Party Links

This website may contain links to third-party websites or services for your convenience. We are not responsible for the content, privacy practices, products, or services offered by those third parties.

9. Limitation of Liability

To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or the purchase or use of Lunavelle™. Product performance may vary depending on environmental conditions and individual usage.

10. Website Availability

We reserve the right to modify, suspend, or discontinue any part of this website, products, promotions, or services at any time without prior notice.

11. Changes to These Terms

We may revise these Terms & Conditions periodically. Continued use of this website following the publication of changes constitutes your acceptance of the updated Terms & Conditions.

12. Contact Us

If you have any questions regarding these Terms & Conditions, your order, returns, or this website, please contact our customer support team using the contact information provided on our Contact page.